Returns & Exchanges

Due to the perishable nature of our products, we offer a 100% freshness guarantee to ensure you are satisfied with every crunch. If your order arrives damaged or incorrect, please contact us within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer service team at [email protected] with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  Attach a photo of the product packaging and the batch number located on the back of the bag to help us verify the quality concern.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine if a refund or exchange is appropriate.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship out a fresh batch of rinds at no additional cost to you.